bonus365 Privacy Policy – How We Handle Your Personal Data in the Philippines
At bonus365,we take your privacy seriously and are committed to protecting the personal information you share with us when using our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have as a Filipino player on our platform. By registering an account or continuing to use bonus365, you agree to the practices described in this policy. We encourage you to read this page carefully and to contact our support team if you have any questions about how your data is handled. This policy applies to all users accessing bonus365 from anywhere in the Philippines, including through mobile devices and desktop browsers.
1. What Data Do We Collect?
When you register and use bonus365, we collect several categories of personal information to provide you with a safe, personalised, and fully functional gaming experience. Account information includes your full name, date of birth, email address, username, and any identity verification documents you submit during the KYC (Know Your Customer) process required under applicable Philippine regulations. We also collect device and browser data such as your IP address, device type, operating system, browser version, and screen resolution, which helps us optimise platform performance across mobile and desktop.
For payment processing, we collect financial details related to your Philippine Peso (PHP) transactions, including deposit and withdrawal records, payment method references, and transaction timestamps — though we do not store full card numbers or bank account credentials directly on our servers. We also gather usage data, which includes your login history, pages visited, games played, bets placed, session durations, and in-platform behaviour patterns. All of this data is collected to deliver our services, maintain security, and comply with regulatory obligations that apply to online gaming platforms serving players in the Philippines.
2. Why Do We Use Your Personal Data?
The personal data we collect is used exclusively for legitimate operational and compliance purposes. Primarily, your data enables us to create and manage your account, process deposits and withdrawals in Philippine Peso, verify your identity, and ensure that the platform functions correctly across all devices. We also use your information to detect and prevent fraudulent activity, money laundering, underage gambling, and other violations of our Terms and Conditions, which is a legal requirement for licensed gaming platforms operating in or serving players from the Philippines.
Beyond security and compliance, your data helps us personalise your experience — for example, remembering your preferred games, language settings, and account preferences so that every session on bonus365 feels smooth and tailored. We may also use aggregated, anonymised usage data to improve platform features, optimise the mobile gaming experience, and develop new content offerings such as slot games and live casino events. We will never use your personal data for purposes that are incompatible with the reason it was originally collected, and we will not sell your personal information to any third party for their own marketing purposes.
3. How Do We Use Cookies and Tracking Technologies?
bonus365 uses cookies and similar tracking technologies to improve your browsing experience, remember your session and login status, and help us understand how users interact with different parts of the platform. Cookies are small text files stored on your device by your browser, and they allow us to provide features such as persistent login, language preferences, and personalised game recommendations. We use both session cookies — which expire when you close your browser — and persistent cookies that remain on your device for a set period to recognise you on return visits.
We may also use analytics tools that collect anonymised data about how pages are navigated and how long users engage with specific features. This data is aggregated and does not identify you personally, but it helps our team make informed decisions about platform improvements that benefit Filipino players. You have the ability to control cookies through your browser settings; however, please be aware that disabling certain cookies may affect the functionality of the bonus365 platform, including your ability to stay logged in or access some features. By continuing to use our platform after reviewing this policy, you consent to our use of cookies as described here.
4. How Is Your Data Stored and Secured?
Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and monitoring systems designed to prevent unauthorised access, loss, or disclosure. bonus365 implements technical and organisational security measures that are regularly reviewed and updated to address emerging threats and comply with applicable data protection standards relevant to the Philippine digital landscape. Access to personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions, and all such personnel are bound by confidentiality obligations.
While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that affects your personal information, bonus365 will notify impacted users and relevant regulatory bodies in accordance with applicable law and within the timeframes required. We encourage you to use a strong, unique password for your account and to enable any additional security features available in your account settings to further protect your data.
5. Do We Share Your Data With Third Parties?
bonus365 does not sell, rent, or trade your personal information to any third party for their own commercial use. However, we do share your data with a limited set of trusted service providers who assist us in operating the platform — including payment processors that handle PHP transactions, identity verification partners, customer support tools, and technical infrastructure providers. All third-party providers we work with are contractually required to handle your data in accordance with applicable privacy laws and our own data protection standards, and they are only permitted to process your information for the specific purposes we have authorised.
We may also disclose your personal information when required by law, in response to a valid legal request from Philippine authorities, or to protect the rights, safety, and security of bonus365 users and the platform itself. In cases of a business transfer or merger, your personal data may be transferred as part of that transaction, provided that the receiving entity agrees to honour the commitments set out in this Privacy Policy. We will inform you of any significant changes to how your data is shared as part of any such event.
6. What Are Your Rights as a bonus365 User?
As a registered player on bonus365, you have a number of rights regarding the personal data we hold about you. You have the right to access your personal data at any time by logging into your account dashboard, where you can review the information we hold, update inaccurate details, and download a copy of your transaction history. If you believe any of the personal information we hold is incorrect or incomplete, you have the right to request a correction, and we will address your request promptly after verifying your identity.
You also have the right to request the deletion of your personal data, subject to certain legal and regulatory retention obligations — for example, financial records that we are required to retain under Philippine anti-money laundering regulations. If you wish to exercise your right to deletion, please contact our support team with your request and account details. Additionally, you have the right to object to certain types of data processing, such as the use of your data for optional personalisation features, and we will honour such requests in accordance with applicable law. All data rights requests will be responded to within a reasonable timeframe, and we will keep you informed of the progress throughout the process.
7. How Do We Protect Minors?
The bonus365 platform is strictly intended for adults who are 18 years of age or older, and we take the protection of minors very seriously. We do not knowingly collect, store, or process personal data from anyone under the age of 18, and any account found to belong to an underage user will be immediately closed, with the data handled in compliance with applicable regulations. During the registration process, users are required to confirm that they meet the minimum age requirement, and we reserve the right to request age verification documents at any point if we have reason to believe this requirement has not been met.
If you are a parent or guardian and you believe that a minor in your care has registered an account on bonus365 or provided us with personal information without your consent, please contact our support team immediately at [email protected] and we will take swift action to investigate and resolve the matter. We encourage parents and guardians to use available parental control tools and to monitor online activity to prevent minors from accessing online gaming platforms. The safety and wellbeing of young people is a responsibility we take seriously as part of our broader commitment to responsible gaming in the Philippines.
8. When and How Do We Update This Policy?
bonus365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable laws, platform features, or regulatory requirements relevant to online gaming in the Philippines. When we make material changes to this policy, we will make reasonable efforts to inform registered users through a platform notification or by sending an email to the address associated with your account. The updated policy will take effect from the date it is published on this page, and the revision date at the bottom of this page will be updated accordingly.
We encourage all users to review this Privacy Policy periodically to stay informed about how bonus365 handles personal data. Your continued use of the platform following the publication of any updated policy constitutes your acceptance of the revised terms. If you do not agree with any changes made to this policy, you should stop using the platform and may contact our support team to request account closure. We are committed to maintaining clear, honest communication about all changes that may affect your privacy rights as a Filipino player.
9. Questions About Your Privacy?
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bonus365 handles your personal data, our support team is ready to help. You can reach us directly at the email address below, and we aim to respond to all privacy-related inquiries within a reasonable timeframe. For general questions about account management, payments, or platform features, our FAQ page is also a great starting point. We are committed to being transparent and responsive when it comes to your data and your rights as a user in the Philippines.
Contact us at: [email protected]
Ready to Play Safely on bonus365?
Now that you understand how we protect your personal data, you're ready to join bonus365 and enjoy our full range of sportsbook, live casino, and slot online games — all in Philippine Peso, right here in the Philippines.